We always pursue customers' satisfaction and show concern for their needs. With ten-year experience, Lanteky evolves a sound service procedure for repairing customers' equipment with the quickest response so as to shorten the equipment downtime and improve their operating rate.

Online Diagnosis Function: Customers can communicate with the service engineer online to get a feasible and effective solution in time.

"Diamond-class Service": We support customers by providing carefree service before, during and after sale so that they can improve the production efficiency, lower cost and strength competitiveness in the market.

In the information age, Lanteky always provide customers with prompt, efficient, professional and comprehensive service.

Lanteky has set up a wide service network to provide customers with prompt and professional services.

An experienced service team satisfies the demands of customers.

Lanteky provides training to its service team in terms of protocols, theories and skills. Only the qualified are appointed.

Lanteky provides carefree "diamond service" which includes investment planning, machine selection, machine installation, technician training and troubleshooting before and after sale. We provide customers with comprehensive professional service.

We provide pre-sales service in various forms, for example, making investment budget, manufacturing planning, etc. so that customers make a reasonable plan with less cost.
(1) Investment budgeting: We provide services of product profit analysis, recommendation of machine and auxiliary equipment and relevant budgeting, human resources allocation and budgeting.
(2) Plant Planning: We provide the mounting dimension of the equipment base, design of equipment layout, workshop ventilation, water transmission and lifting equipment.
(3) We offer information of peripherals.

We provide guidance on installing the machine, free commissioning for the new machine and training course for the technician so that the installation is safe and standard, and relevant staff members are skillful at operating and maintaining the machines. 

After-sales Service:
(1)For customers buying our products, we provide them free training so that they can use and maintain the machine independently.
(2)We will answer customer's question on technology in time. If needed, we will offer on-site guidance and assistance.
(3)We can provide free technical guidance if customers need new equipment, add or rebuild equipment.
(4)We will prioritize the product upgrade of former customers.