Our products are facilities that have to work 10 to 20 years. Therefore, Lanteky needs to establish a friendly partnership with customers more than machine manufacturers in other fields. The goal of Lanteky is to establish stable globally consistent branch offices that provide first-class service to solve clients' technical and productive problems in a larger area.
Service Support SystemWe are trying to establish and improve service networks to provide global service with consistent standard.
The goal of Lanteky is to set up and perfect its global marketing channels which include the marketing center, parts center, service center and overseas plant. It is an important step to realize Lanteky's global market strategy and become an international enterprise which provides unified after-sales service worldwide.
Extension of Service NetworkTo better serve overseas customers, Lanteky plans to set up additional overseas technical service centers in Brazil, Russia and other countries and regions apart from North America and India.
Service Basesproduction base | technical service center | after-sales service center | |
China | 3 | 3 | 56 |
Asia(except China) | — | 1 | 12 |
Europe | — | 1(under planning) | 12 |
Africa | — | — | 5 |
Oceania | — | — | 2 |
North America | — | 1 | 2 |
South America | — | 1(under planning) | 5 |